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How do I organize the cooperation with the customer?

Close collaboration, especially in data acquisition, is crucial for the success of the project. To minimize the effort required for data acquisition, it is advisable to define the process requirements early on. These provide the basic information needed for conducting the Pinch analysis. The industrial company then has specific requirements regarding which data needs to be organized or captured through measurements. A structured and coordinated approach is extremely important to keep the time and effort required for data acquisition to a minimum.

In general, regular communication during pinch projects is very important. This can take place on-site or via teleconference. Also, involving the responsible parties from the client's side in the subsequent development of measures is advisable. Only by incorporating operational knowledge and experience can measures be developed that meet the company's requirements.